Raising the Bar
The Raising the Bar Way
Improving performance is not an option. It's the manager's job
If you were promoted because you were good at your job but never properly trained to manage people and you’re now expected to:
• Improve performance
• Increase productivity
• Deal with the “bad apples”
This site is for you.
Begin Your Raising the Bar Journey
Where Raising the Bar Comes to Life
The Book – It's Not Bullying. It's Raising the Bar
A management book written as a workplace political thriller. Meet Joe, a newly appointed manager navigating real performance issues, office politics, and the grievance he is subjected to.
The Raising the Bar Way eLearning Programme
This is where the chapters of the book continue online. Together, these extended chapters form a structured eLearning programme that explains every aspect of the Raising the Bar Way in practical detail.
Everything You Need to Raise the Bar
The Learning Bank
Every chapter includes key lessons. To keep the story flowing, the practical learning points are stored here. Mobile-friendly and easy to revisit when you need a refresher.
Coach's Corner
Key moments from Joe’s journey, explored in greater depth. When situations arise, from difficult confrontations to mistakes, the Coach provides analysis, best-practice guidance, and proven techniques
The RTB File
Management documents, reports letters, referenced throughout the story, these templates add realism while providing examples many managers may not have seen before, ready to customise and use.
Meet AIDE — your digital assistant.
Here you’ll see how AI can help you draft letters, emails and formal documents, build clear paper trails, analyse situations and plan next steps. All while ensuring that judgement, fairness and accountability.
RTB Procedure Maps
One-page, mobile-friendly guides to key management processes and procedures.
Designed for the moments when something suddenly happens — and you need clarity fast.
Employment Law - Just Need to Know
Throughout the book, there are references to employment law. This section provides further
explanation along with the essential legal basics every manager should know and understand.
RTB Glossary of Terms
A plain-English performance management dictionary for managers. Quick definitions, abbreviations
and explanations used across the RTB book and programme, easy accessible on the mobile.
Continuous Improvement
Forum
Your space to talk with other managers, exchange ideas, and share best practice. Discuss real
challenges. Find practical solutions. Raise concerns confidentially. Speak directly to Coach direct.
The Challenge
Raising the Bar sets out what we believe to be best practice in performance management. But it is not
fixed. If you have a better process, a stronger procedure, or a more effective technique, we want to hear from you. If your approach improves what we have built, we will adopt it — and we will acknowledge your contribution.
There’s no order you have to follow. No modules you must complete. Access what you need, when you need it. This is your journey.
Take it at your pace.
Coach